Instead of a refund and apology, friend received this insulting email from a company that didn't like that she posted her complaints on Yelp. What's the worst response you've ever gotten when complaining about poor service?
REKLAM
+17 yanıt
+15
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"Love it. I have been in this apartment, because I know the poster and it really wasn't a dirty mess. I point is that customer service is universal no matter how or why someone complains, there is a way to deal with a dissatisfied customer. Obviously any semi-literate person can see their response is ridiculous. Their customer service department must has missed several critical years of English education in high school because their response is just continually rambling and poorly phrased. Any company who views a dissatisfied customer posting on yelp as "extortion" is clearly not fit to be doing business. They have thousands of vouchers sold and 60 new customers a month, but their website looks like something a 12 year old myspace girl designed in 1998? Amateurs.... "
+10
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REKLAM
The only thing I could think of while reading this was their spelling of manipulative.
+10
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Update the review with the response to illustrate how they handle criticism.
+10
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Most people brush their teeth before going to the dentist. This chick ate a box of crackers in order to get her money's worth.
+10
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wtf? everyone knows that the only possible response to a bad Yelp is for the business to grovel and get out their checkbook. oral sex optional, but recommended.
+10
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"I always hate it when the response to a complaint about shitty food is "Everyone else seems to like it." It's been a response I've gotten in multiple restaurants. Once, I ordered a seafood platter for about $20. I got some fish sticks and cold fried shrimp on a salad plate. The other time, I got a taco salad where the tortilla bowl was chewy and they basically put a wedge of iceberg and some bacon bits in it. I give a grand total of zero shits if your other customers are too shy or too tasteless to complain. They have no bearing on my expectations. "
+10
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"Lol, this company has a 1.5/5.0 rating on Yelp. On a side note, does LivingSocial have any sort of resolution department over this kind of thing? I noticed that on the Yelp page the owners douchebags of the company CC'd "Living Social Merchant Services" as well as "Paypal Dispute Resolution Department." Did your friend argue for a refund from LS for services not rendered? I don't know anything about LivingSocial and if you can pay with PP, but couldn't you file a dispute with PP? If it's anything like ebay, the buyer is always right. "
+10
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They tore down the Berlin Wall years ago. Don't you be putting up a text wall in its place, super successful business owner person.
+10
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